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The Merz Workshop

Pricing transparency

Every Charge Explained. Every Repair Approved.

We believe customers should understand exactly what they are paying for. That's why we provide clear, itemised quotations and obtain your approval before proceeding with chargeable work.

Our pricing principles

Six commitments behind every quotation.

01

Quotation First

You receive an itemised quotation and explanation before chargeable work begins.

02

No Hidden Charges

Every approved cost is visible and accounted for.

03

Full Cost Breakdown

Quotations separate replacement parts, labour charges, diagnostic or inspection fees, additional service charges, applicable taxes, discounts where applicable, and the final estimated total.

04

Customer Authorisation

No additional repair or charge is introduced without your explicit approval.

05

Clear Communication

We explain what is necessary, what is recommended, and what may be deferred.

06

Transparent Final Billing

Your invoice lets you compare actual costs against the quotation you approved.

Our process

From assessment to final invoice.

  1. 1Vehicle Assessment
  2. 2Itemised Quotation
  3. 3Customer Review
  4. 4Customer Approval
  5. 5Repair
  6. 6Final Invoice

Nothing Proceeds Without Your Approval.

Premium care. Honest pricing.